CAREERS

CORPORATE CULTURE
At 3 Peaks we are a fast-paced entrepreneurial organization constantly exploring the potentials of new technologies for the benefits of our clients.

We’re a small but dedicated team of diverse contributors, wearing multiple hats and celebrating group accomplishments.

WHAT WE LOOK FOR
At 3 Peaks, our employees are invaluable in our mission to provide the smartest way to design, build and maintain secure networks. We want people who enjoy challenging, detailed work in a team-oriented atmosphere. Our fast-paced environment demands the ability to prioritize tasks, think on your feet, and consistently meet deadlines.

Members of our team enjoy tremendous opportunity for exploration within the company and the opportunity to try many things just not available elsewhere. Candidates must relish in life long learning and possess strong problem-solving skills.

CURRENT OPPORTUNITIES
We currently have the following challenging opportunities:

Infrastructure Support Specialist - Click here for more details

The Infrastructure Support Specialist is responsible for providing subject matter expertise in multiple customer environments surrounding their individual IT Infrastructures (service, support and projects). The incumbent will be the primary point of contact and directly interface with the client.

Position Description
• Provide expertise for IT infrastructure (e.g. servers, networks, printers), application infrastructure (e.g. network security, Active Directory, messaging, VPN services, etc.) and related services in accordance with contractually established terms and conditions and established technical standards.
• Provides technical input, solutions, and recommendations. Engaged in and provides support for transition efforts.
• Monitors service delivery compliance to budget, quality standards, and customers and/or internal business user requirements.
• Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management/monitoring troubleshooting, and de-installation, following operational policies & processes compliant with industry standards (ITIL).
• Works with the key customers and/or internal businesses representatives to retain customers and build the business.
• Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
• Works on problems/projects of diverse complexity and scope.


If you possess the above qualifications, please submit your resume to hr2@3peaks.com.