About Us - New Challenges, New Technologies, New Solutions - Click on one of the links below to learn about us.

Profile
Management
Mission
History
Why we are different
Case Studies
Partners
Our Community
Awards
Careers

PROFILE - Founded in 1995
3 Peaks takes an overall "Basics of Computing" approach to any system, and with our knowledge of what is required to design and maintain a reliable network we solve your Information System problems, and enhance your business with new solutions.  We are able to be your single source for all your computing needs, and help you reach the peak and beyond in your business objectives.

3 Peaks Inc. is a boutique B2B IT services organization, specializing in customized Infrastructure, Hosting, and On-Premise Managed Services. We are PCI certified.

Our services are based on the insights and experience we’ve gained from designing, building and maintaining IT infrastructures for over 20 years. By specializing in delivering highly-available, scalable and secure IT solutions we allow business owners to focus on things more critical to growing their business.

While 3 Peaks has expertise in a variety of industries, we have been particularly active in Finance, Manufacturing, Professional Services and other multi-location operations where highly available and secure systems are critical for reputation, collaboration and production.

Our staff will assist you with the design, budget, implementation and support of your present and new IT solutions.

LEADERSHIP / STAFF
Ian Clark - President/Partner - formed 3 Peaks in 1995 out of necessity for internal IT requirements for a national distribution company of automation products that he owned.  Between 1995-2000 3 Peaks supported and coordinated the IT systems for this firm during years of fast growth, as well as for other local firms in Southern Ontario. 

In February 2000 the ownership of this firm was sold.  Since then Ian has worked full-time growing 3 Peaks to be a strong provider of "Business Solutions".  For over 20 years Ian has been applying his business and technical skills to businesses, that started when he graduated  from Ryerson Polytechnical Institute in 1984 in Electrical Engineering.  Ian applies a strong mix of both business and IT skills sets when developing solutions for your company, which makes 3 Peaks unique within the IT industry.

Paul Deane - Technical Director/Partner -  joined 3 Peaks in 1996 after graduating from Mohawk College's computer program.  Shortly after that we realized his special talents, and in 2000 he became a full partner and Technical Director.  His superior technical skills and education in the IT industry have been essential to the firm's growth and success.  Paul oversees all technical aspects of the company including 24x7 support, customer training, and project management.

Wendy Reuter - VP of Operations
David Sjoblom - Technician - Managed Services
Jeff Beaty - Technician - Datacentre
Bill Huynh - Technician - Datacentre
Montu Chada - Technician - Linux / Security Consultant
Dianne McAlpine - Business Solutions Consultant
Alex Wacket - Sales & Service Coordinator
Sandy Reesor - Administration 

MISSION
To build and maintain an organization as the leader in technology based business solutions, distinguished from all our competitors by the high standards of service our customers receive, and by offering the most successful new products and applications on the market at competitive pricing that will allow both our businesses to prosper.

To provide each client with efficient technology tools which will improve the business operation through increased performance and resulting in enhancement in the business's equity.

We shall continuously examine each and every business process performed in order to provide greater customer satisfaction, eliminating waste; and finally, monitoring the processes to ensure continuous improvement.

At the same time, we will be conscientious of the importance of safeguarding both our natural resources and our environmental heritage by integrating the "4R's" - reduce, reuse, recycle, and recovery in our business.


HISTORY OF INNOVATION & CORPORATE GROWTH 
We are proud of our ability to stay ahead of the technology curve and to deliver the latest solutions to our customers.
2011 - Nominated for CDN Cloud Hosting Solution award of the year (1 of 3 finalists) – TBD Sept 29 2011
2011 - 3 Peaks Infrastructure as a Service (IaaS) solutions offer businesses a new way to implement their IT
2010 - Obtained SR&ED – Scientific Research & Education, Development – demonstrating 3 Peaks capabilities in forward thinking R&D development and testing for our customers.
2010 - 3 Peaks offers private, public and hybrid cloud solutions
2009 - Strategic decision to invest in companies development of ‘private cloud’ hosting, and on-premise managed services
2009 - Microsoft Certifications – upgraded our CRM & Hosting Competencies/Certifications
2009 - Became PCI certified. The ISO equivalent for the Payment Card Industry, demonstrating 3 Peaks capabilities for superior and secure hosting
2009 - Delivered a high availability, replicated system for one of Canada's banks
2008 - Built first private ‘cloud’ hosted infrastructure for geographically diverse operating company
2007 - 3 Peaks offers virtual server hosting
2006 - 3 Peaks obtains "Microsoft Gold Certified Partner" status and "Microsoft Small Business Specialist" certifications
2005 - New office building is purchased on 172 Plains Rd. E.
2005 - Authorized for Xerox's line of Multi-function printer and photocopiers
2004 - Establish sales office in Clarksburg to cover the Owen Sound/Collingwood/Barrie regions
2004 - Purchase hosting business to add to our full line of hosting services
2004 - 3 Peaks triples sales & staff, while offering a full suite of services from infrastructure to business solutions to internet
2003 - Certified for Microsoft Business Solutions CRM product (contact management)
2003 - 3 Peaks extends its services to clients with multiple locations across Canada
2002 - Xerox authorizes 3 Peaks as a Peak reseller for their office printing B&W and colour printers
2000 - Ian Clark joins 3 Peaks full-time and becomes a "Microsoft Certified Partner"
1999 - 3 Peaks moves to Burlington and opens up a new office at Walkers Line & QEW with room for expansion
1995-1999 - 3 Peaks becomes authorized for IBM & HP products and offers systems to local businesses in the Oakville to Hamilton area


WHY WE ARE DIFFERENT
Our customers are always our first priority
We deliver results in a timely fashion within your budget
Our solutions are fully integrated so that all your systems communicate with each other
We only use name brand products like IBM, Microsoft, Xerox, HP, D-Link, & Cisco, as well as many others
3 Peaks spends time researching each partner's products helping our clients avoid integration problems between vendors
Our solutions are based upon both economics and reliability so that you uptime is maximized, and you get the best ROI
We follow our "Basics of Computing" so that you are protected from all types of problems (eg. viruses, security, backups, power, etc.)
With services in 4 divisions we are able to take care of all your computing needs from one source
Our technicians are trained and certified by such leading vendors as IBM, Microsoft & Xerox
We are both a Microsoft Certified Partner for their "Classic" products and a Microsoft Certified Business Solutions Partner for CRM
Once a new system is installed our maintenance plans ensure that your investment is maintained in proper working order
Our support services are available 7x24
Our greatest strength isn't our certifications, but our partnerships with leading vendors, that allows us to be efficient


CASE STUDIES - click here

PARTNERS - click here

AWARDS                                                                                                                                                                             
Thru our commitment to growing a strong relationship with IBM, we have been awarded the Value Added Reseller Top Achiever Award for revenue contribution and loyalty in 2002 from IBM.