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New Challenges, New Technologies, New Solutions
- Click on one of the links below
to learn about us.
Profile
Management
Mission
Directions
History
Why we are different
Case
Studies
Partners
Our Community
Awards
Careers
PROFILE
3 Peaks takes an overall "Basics of Computing" approach to any system,
and with our knowledge of what is required to design and maintain a
reliable network we solve your Information System problems, and enhance
your business with new solutions. With services in 4 divisions we
are able to be your single source for all your computing needs, and help you reach the peak
and beyond in your business objectives.
We specialize in providing and supporting complete
IT Solutions in 4 divisions.
Products & Services - technical support & product sales from leading
vendors
Business Solutions - software solutions to help you improve your
business productivity. We are a certified Microsoft Business Solutions
Partner for CRM.
Internet Services - complete set of internet services to run your
business
Printing Solutions - Let us be your supplier for all your
printing & scanning needs
In doing so, our staff will assist you with the design, budget, implementation
and support of your present and new IT solutions.
MANAGEMENT
Ian Clark formed 3 Peaks in 1995 out of necessity for internal IT requirements
for a national distribution company of automation products that he owned.
Between 1995-2000 3 Peaks supported and coordinated the IT systems for this
firm during years of fast growth, as well as for other local firms in Southern
Ontario.
In February 2000 the ownership of this firm was sold. Since then
Ian has worked full-time growing 3 Peaks to be a strong provider
of "Business Solutions". For over 20 years Ian has been applying his
business and technical skills to businesses, that started when he graduated
from Ryerson Polytechnical Institute in 1984 in Electrical Engineering.
Ian applies a strong mix of both business and IT skills sets when developing
solutions for your company, which makes 3 Peaks unique within the IT industry.
Paul Deane joined 3 Peaks in 1996 after graduating from Mohawk
College's computer program. Shortly after that we realized his
special talents, and in 2000 he became a full partner and Technical
Director. His superior technical skills and education in the IT
industry have been essential to the firm's growth and success.
Paul oversees all technical aspects of the company including 24x7
support, customer training, and project management.
MISSION
To build and maintain an organization as the leader in technology based
business solutions, distinguished from all our competitors by the high standards
of service our customers receive, and by offering the most successful new
products and applications on the market at competitive pricing that will
allow both our businesses to prosper.
To provide each client with efficient technology tools which will improve
the business operation through increased performance and resulting in enhancement
in the business's equity.
We shall continuously examine each and every business process performed
in order to provide greater customer satisfaction, eliminating waste; and
finally, monitoring the processes to ensure continuous improvement. At the same time, we will be conscientious of the importance of safeguarding
both our natural resources and our environmental heritage by integrating
the "4R's" - reduce, reuse, recycle, and recovery in our business.
DIRECTIONS
We are conveniently
located in the west end of Burlington, just off the 403, on 172 Plains
Rd. E., on the south side, just 45 minutes west of Toronto. From
Hamilton, exit off the 403 at Waterdown Rd., and turn right onto
Waterdown Rd (south)., then left at the first light onto Plains Rd.
We're about 1/2 mile down on your right. From Toronto, exit the
QEW at Brant St., and turn left (south) onto Brant St., then turn right
onto Plains Rd. E. We're a few miles down on your left, about 2
miles past Ikea and all of the shopping malls If you pass a
Wendy's you've gone too far. Our
facilities include our corporate offices, along with training, demo and
meeting rooms. Drop by today and see the latest products IBM, Microsoft
& Xerox have to offer.
HISTORY
1995-1999 -
3 Peaks becomes authorized for IBM &
HP products and offers systems to local businesses in the Oakville to
Hamilton area
1999 -
3 Peaks moves to Burlington and opens up a new office at Walkers
Line & QEW with room for expansion
2000 -
Ian Clark joins 3 Peaks full-time and becomes a "Microsoft Certified
Partner"
2002 -
Xerox authorizes 3 Peaks as a Peak reseller for their office
printing B&W and colour printers
2003 -
3 Peaks extends its services to clients with multiple locations
across North America
2003 -
Certified for Microsoft Business Solutions CRM
product (contact management)
2003 -
IBM authorizes 3 Peaks for their software products
2004 -
Xerox authorizes 3 Peaks as an ASP (Authorized Service Provider) for
local printer repair & service
2004 -
3 Peaks triples sales & staff, while offering a full suite of
services from infrastructure to business solutions to internet
2004 -
Purchase hosting business to add to our full line of hosting
services
2004 -
Establish sales office in Clarksburg to cover the Owen
Sound/Collingwood/Barrie regions
2005 -
Authorized for Xerox's line of Multi-function printer and
photocopiers
2005 -
New office building is purchased on 172 Plains Rd. E.
2006 -
3 Peaks obtains "Microsoft Gold Certified Partner" status and
"Microsoft Small Business Specialist" certifications
WHY WE ARE DIFFERENT
Our customers are always our first
priority
We deliver results in a timely fashion within your budget
Our solutions are fully integrated so that all your systems
communicate with each other
We
only use name brand products like IBM, Microsoft, Xerox, HP, D-Link, &
Cisco, as well as many others
3 Peaks spends time researching each partner's products helping our
clients avoid integration problems between vendors
Our solutions are based upon both economics and reliability so that
you uptime is maximized, and you get the best ROI
We follow our "Basics of Computing" so that you are protected from all
types of problems (eg. viruses, security, backups, power, etc.)
With services in 4 divisions we are able to take care of all your
computing needs from one source
Our technicians are trained and certified by such leading vendors as
IBM, Microsoft & Xerox
We are both a Microsoft Certified Partner for their "Classic" products
and a Microsoft Certified Business Solutions Partner for CRM
Once a new system is installed our maintenance plans ensure that your
investment is maintained in proper working order
Our support services are available 7x24
Our greatest strength isn't our certifications, but our partnerships
with leading vendors, that allows us to be efficient
CASE STUDIES -
click here
PARTNERS
- click here
OUR COMMUNITY
We are committed to being a strong partner within our community. Every
year the "Week of the Child & Youth" association in Hamilton presents a
week long event to support children in the community. 3 Peaks is proud
to be the website developer and hosting company for their site,
www.wocyhamilton.com. Our
services are provided by our support team for no charge as part of our contribution
to the community.
Every year, BC Decker in Hamilton hosts an International Tennis Federation's
tournament at the Hamilton Tennis Club.
3 Peaks is the provider of the infrastructure and IT support services
that are required to host this event. Women from all over
the world come to Hamilton to compete.
 
AWARDS
Thru our commitment to growing a strong relationship with IBM, we have been
awarded the Value Added Reseller Top Achiever Award for revenue
contribution and loyalty in 2002 from IBM.
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